Amadeus opens its travel systems to Claude
Amadeus, a major travel technology supplier, has partnered with Anthropic to integrate its travel systems with Claude. This collaboration, announced on September 3, 2026, allows developers to build against Amadeus content and connectivity using Claude Code and a Claude Cowork plugin. The new approach replaces traditional API portal access with conversational interfaces, where developers describe their desired functionality in plain language for Claude to translate into working code. This shift comes weeks after Amadeus closed its self-service API portal to all but enterprise clients, signaling a strategic reevaluation of its platform access model. The goal is to enable more AI-native workflows for travel technology, content, and services.
Amadeus's move to integrate its travel systems with Anthropic's Claude points to a broader industry trend where conversational AI is becoming the new interface for both booking and development. For Asian travel tech companies, this means a potential shift in how they access and build on foundational travel data. Instead of traditional API documentation, developers may increasingly interact with large language models to create travel applications, as seen with Civitatis integrating its catalog into ChatGPT, Claude, and Google assistants. This partnership also reflects a defensive strategy. Research in 2026 showed AI search assistants favoring smaller, more readable travel operators over large platforms. Amadeus, which underpins much of the industry's booking infrastructure, is adapting to avoid being bypassed by AI systems. The immediate impact for travelers in Asia is less clear, as the Claude Cowork plugin targets agencies and corporate travel management companies. The benefit will depend on how quickly these developers build useful tools using the new access.
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